The Concierge Reference
Frequently Asked Questions
Everything to know before requesting an evening or entering the Velvet Key Society door — from timing and arrival to the culinary standard behind the velvet.
Before You Enter
Questions, Answered
Velvet Vault Sanctuary is a private culinary sanctuary with a direct public reservation path and a separate members-only Society path. Review the details below, then read the Sanctuary Standard before requesting an evening or submitting a membership application.
Is Velvet Vault Sanctuary a restaurant?
No. It is a private culinary sanctuary and an immersive Cajun & Creole experience.
Do you accept reservations?
Yes. Guests may request The Velvet Table Experience directly through the on-site reservation calendar. No vetting or membership application is required; the Concierge follows up to confirm.
How many guests attend?
Each evening is strictly capped at 20 VIP guests.
What are the operating hours?
Tuesday, Thursday, and Saturday | 6:00 PM–8:00 PM. Each experience is exactly two hours. Guests arrive at 5:30 PM for check-in and seating and must be checked in and seated by 6:00 PM. The Concierge confirms the final timing and private address.
Where is the Sanctuary located?
Velvet Vault Sanctuary is in St. George, Utah. The address is provided after Concierge confirmation.
How do I gain Society access?
Velvet Key Society is the only vetted/application-based offering. Enter through the black, gold-trimmed Society door with your typed invitation code, then submit the private membership application for Concierge review.
What cuisine is served?
The rotating menu is rooted in authentic Cajun and Creole cuisine and Southern traditions, interpreted through Chef Nola’s seasonal curation.
How often does the menu change?
Five-course tasting menus rotate weekly, Tuesday, Thursday, and Saturday, at Chef Nola’s discretion based on seasonal availability and artisan ingredients.
What dietary standards guide the menu?
The menu is pork-free, beef-free, seed-oil-free, and nut-free. All dietary restrictions must be noted on your application.
Are mocktail pairings available?
Yes. Luxury Mocktail & Botanical Elixir Pairing Add-On $25-$45 Per Person (Available At Chef's Discretion).
Is alcohol served?
No. Velvet Vault Sanctuary is a non-alcoholic venue. Outside beverages are not permitted.
What should I wear?
Elevated evening attire is required. Dress-code details are shared with access confirmation.
May I use my phone inside?
No. The Sanctuary is phone-free so every resident can be fully present. Photo keepsakes of your evening are provided.
Is the Sanctuary suitable for guests under 21?
No. Velvet Vault Sanctuary is a 21+ experience.
What is the Velvet Key Society?
It is a members-only club and the only vetted/application-based offering. Its private membership conversation and benefits are available only after entering the protected Society door with an invitation code.
Can I request a private or custom experience?
Yes. The LouiseAnna VIP Experience is the bespoke event-design division for custom experiences, buyouts, and discerning private occasions.
How can I contact the concierge?
Email concierge@velvetvaultsanctuary.com or call 435-281-9648 for questions. Media and Chef inquiries may be sent to chefnola@louiseannaflava.com.
The Door Opens With A Single Request
Ready To Begin?
If the Sanctuary feels aligned, book a public evening through OpenTable or enter the protected Society door for membership consideration.